Data Protection Policy

7bd77 Privacy Policy

Your personal information is completely safe with us — this policy details how 7bd77 collects, stores, and protects your information.

Last Updated: This privacy policy is reviewed periodically. Please check this page regularly.

Introduction & Scope

7bd77 is a secure and reliable online gaming platform operated for players in Bangladesh. We take great care to protect the information you share with us while using our services.

This privacy policy ("Policy") applies to all services, websites, and applications of the 7bd77 platform. It explains what types of information we collect, why we collect it, how we use it, and what rights you have over your information.

By using 7bd77's services, you are considered to have agreed to the terms of this policy. If you do not agree with this policy, please refrain from using our services and contact our support team for any questions.

Information We Collect

We collect information from two main sources — information you provide directly, and information collected automatically through your browsing and use of the platform.

2.1 Information You Provide Directly

When you create an account, complete the verification process, or contact us, we may collect the following information:

  • Full name and date of birth
  • Email address and mobile number
  • Home address and nationality
  • National ID or passport details (for identity verification)
  • Payment method details (bKash, Nagad, Rocket, or bank account)
  • Transaction history

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

  • IP address and device identifier
  • Browser type and operating system
  • Page view history and duration
  • Information collected from cookies and similar tracking technologies
  • Gaming activity and betting history

Purposes of Using Information

7bd77 uses the collected information for the following purposes:

3.1 Service Operations

  • Account creation and identity verification
  • Processing deposits and withdrawals
  • Managing gaming accounts and ensuring transaction security
  • Providing customer support

3.2 Security & Protection

  • Preventing fraud, deception, and unauthorized access
  • Complying with Anti-Money Laundering (AML) policies
  • Monitoring unusual account activity

3.3 Service Improvement

  • Enhancing the platform experience
  • Customizing content according to user preferences
  • Identifying and resolving technical issues
  • Analyzing data to develop new features and services

3.4 Communications

  • Sending account-related notifications
  • Sending promotional offers and updates (subject to your consent)
  • Providing information on responsible gaming

Data Protection Measures

7bd77 uses industry-standard technology and practices to protect your information. All data transfers are secured with SSL (Secure Socket Layer) encryption.

SSL Encryption Firewall Protection Encrypted Database Two-Factor Authentication

Our servers are protected by advanced firewalls and intrusion detection systems. Sensitive information stored in our database is kept in encrypted form. Only authorized staff may access your information for specific work-related purposes.

We regularly review and upgrade our security measures. However, no transmission or storage of information over the internet is 100% secure. If you notice any suspicious activity, please notify our support team immediately.

Sharing Information with Third Parties

7bd77 never sells your personal information. However, in certain circumstances we may share information with third parties:

5.1 Service Provider Partners

Limited information necessary for service operations may be shared with trusted partners providing payment processing (such as bKash, Nagad, Rocket, and bank transfer operators), data analytics, and technical infrastructure. These partners are contractually bound to comply with our privacy standards.

5.2 Legal Obligations

If providing information is required by law, judicial order, or a government regulatory authority, 7bd77 will fulfill that obligation. This includes AML investigations, fraud prevention investigations, and legitimate requests from law enforcement agencies.

5.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity, but the terms of this privacy policy will remain in effect.

Cookies & Tracking Technologies

7bd77 uses cookies and similar technologies to improve your browsing experience and analyze platform performance.

6.1 Types of Cookies

  • Essential Cookies: Necessary for maintaining login status and ensuring security.
  • Functional Cookies: For remembering your preferences and settings.
  • Analytics Cookies: For understanding usage patterns and improving the platform.

You can disable cookies from your browser settings, but some features of the platform may not function properly as a result.

Data Retention Period

7bd77 retains your information only for as long as necessary. Even after account closure, information may be retained for the following reasons:

  • To meet legal obligations
  • For dispute resolution and claim prevention
  • To enforce contractual terms
  • For fraud and financial crime investigations

Once the data retention period ends, we securely delete it or process it in a way that makes it impossible to identify you.

Your Rights

As a user of the 7bd77 platform, you have the following rights over your own information:

8.1 Right to Access Information

You may request to know what information we hold about you. After verifying your identity, we will provide that information to you.

8.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request a correction. Contact our support team to update your account with accurate information.

8.3 Right to Withdraw from Marketing Communications

You may request to stop receiving promotional emails or messages at any time. However, essential account-related notifications will continue to be sent.

8.4 Account Closure Request

You may request to close your account. However, some information will be retained for a specified period due to legal obligations.

To exercise any of the above rights, contact our support team: [email protected]

Protection of Minors

7bd77's services are for persons aged 21 and above only. We do not intentionally collect information from minors.

An age verification process is carried out at the time of account registration. If we become aware that a minor's information is held by us, we will immediately close that account and delete the relevant information.

International Data Transfers

7bd77 ensures data protection to international standards. For technical infrastructure purposes, information may sometimes be processed outside of Bangladesh.

In such cases, we ensure that the receiving party is able to provide protection equivalent to this privacy policy. All our international partners are contractually bound to comply with data protection standards.

Policy Changes

7bd77 reserves the right to amend this privacy policy from time to time for service improvements, legal changes, or business needs.

For significant changes, we will notify you in advance by email or through a platform notice. Continued use of the platform after changes are made will be considered as your agreement to the updated policy.

For this reason, we recommend that you visit this page regularly and stay informed about the latest updates.

Contact

If you have any questions, complaints, or requests regarding this privacy policy, our support team is always ready to help.

7bd77's customer support team provides service 24/7 via live chat and email in both Bengali and English.

Email: [email protected]

We process all data protection-related requests as promptly as possible. If security or identity verification is required, additional information may be requested.